@ac-reusable-dialogs/feedback-elicitation v0.0.4

Feedback Elicitation Reusable Dialog

Feedback Elicitation is an ACDL Reusable Dialog that gives skill developers an easy way to collect feedback about their skill from customers. Currently, Feedback Elicitation requests and collects a numeric rating from the user.

Installation

1. Install the latest version of acc (@alexa/acdl) globally

   npm i -g @alexa/acdl

2. Install @ac-reusable-dialogs/feedback-elicitation

npm i @ac-reusable-dialogs/feedback-elicitation

Overview

Arguments:

Return:

** Feedback Elicitation must be called after an action call. It will act as the response after the action then offer up the feedback elicitation action.

Usage

Basic example:

...
import com.ac.reusable.dialogs.feedback.*

sample_apla = apla("../resources/prompts/sample_apla/document.json")

type SamplePayload {
    Number num
}

action Number sampleAction()

...

sample {
    ...
    x = sampleAction()
    GetFeedback(feedback_prompt=sample_apla, payload = SamplePayload {num = x}, notifyAction = sampleAction)
    ...
}

Example skill:

This is NumberBot, a skill that generates a random number, then collects feedback on the experience

namespace com.numberbot

import com.amazon.alexa.ask.conversations.*
import com.amazon.ask.types.builtins.AMAZON.*
import com.amazon.alexa.schema.Nothing
import com.amazon.alexa.schema.Thing
import com.amazon.alexa.schema.Number
import com.ac.reusable.dialogs.feedback.*

numericfeedback_apla = apla("../response/prompts/numericfeedback_apla/document.json")

mySkill = skill(
    locales = [Locale.en_US],
    dialogs = [MainDialog],
    skillLevelResponses = SkillLevelResponses
        {
            welcome = prompts.AlexaConversationsWelcome,
            out_of_domain = prompts.AlexaConversationsOutOfDomain,
            bye = prompts.AlexaConversationsBye,
            reqmore = prompts.AlexaConversationsRequestMore,
            provide_help = prompts.AlexaConversationsProvideHelp
        },
    invocationNames = [ InvocationName 
        {
            locale = Locale.en_US,
            invocationName = "acdl number feedback bot"  
        }
    ]
)

type NumPayload {
    Number num
}

getStart = utterances(["give me a number please"])

action Number getNumber()

//main
dialog Nothing MainDialog {
    sample {
        expect(Invoke, getStart)
        number = getNumber()
        //Feedback Elicitation usage
        GetFeedback(numericfeedback_apla, payload = NumPayload {num = number}, notifyAction = getNumber)  
    }
}

Invalid Examples:

1. There is no action call prior to GetFeedback

sample {
    expect(Invoke, getStart)
    //Feedback Elicitation usage
    GetFeedback(numericfeedback_apla, payload = NumPayload {num = num}, notifyAction = getNumber)  
}

2. GetFeedback already acts as a response, it cannot be directly followed by an additional response

sample {
    expect(Invoke, getStart)
    //Feedback Elicitation usage
    GetFeedback(numericfeedback_apla, payload = NumPayload {num = num}, notifyAction = getNumber)  
    response(sample_apla, Notify {actionName = getNumber}, payload = NumPayload {num = num})
}

Alexa/User Turns example

...

Alexa: Please give this interaction a rating between 1-5, where 5 is the highest rating

User: Two

Alexa: Thank you for the feedback!

...

License

This library is licensed under the Amazon Software License.