1.0.2 • Published 8 years ago
@cafex/liveassist-botsdk-js v1.0.2
CaféX Live Assist BOT SDK - nodejs
The CaféX Live Assist SDK provides a means for an automated chat endpoint (a bot) to escalate a conversation such that the visitor can interact with a (human) agent in CaféX Live Assist.
The SDK is designed to be used server-side in a nodejs environment.
Once a bot has determined that it wants to put the visitor in touch with an agent, the SDK is employed and a call made to request a chat. Subsequent operation involves polling the SDK for data relating to the conversation. Thereafter the bot behaves as a relay between the visitor and the agent.
Install
npm install @cafex/liveassist-botsdk-jsUsage
Please see the Quickstart Guide for instructions on how to start using the SDK. The Live Assist Knowledge Base provides further information and more advanced uses of the SDK.