@capriza/service-now-connector v0.1.103

Connector for ServiceNow

This connector uses the ServiceNow REST API.

Connector actions:

The connector has three methods in order to make actions (approve and reject):

1. Action on behalf - using the integration user to perform actions. making approval actions (approve/reject) via the integration user. Note that this requires admin permissions.

Example:

 "authenticationMethod": {"type": "onbehalf"}

2. Action using the approver credentials. making approval actions (approve/reject) via the AS user.

Example:

 "authenticationMethod": {"type": "credentials"}

3. Execute script that does the actions for us - this means that the script is already set up in the system. the connector invoke the script.
   This data defines how an action script can be executed by remote. Note: To use this parameter, you must create the script and store it in your ServiceNow system.

Example:

 "authenticationMethod": {
      "type": "custom",
      "data": {
        "apiAbsoluteUrlPath": "YOUR_FULL_PATH_SCRIPT_URL",
        "httpMethod": "POST",
        "body": {
          "approvalRecId": null,
          "userId": null,
          "comments": null,
          "action": null
        }
      }
    }

Further Reading

For more info about creating Capriza Connectors and the files mentioned above, see: Capriza Connector SDK

For more info about how Capriza Connectors are created and configured, see also Capriza Connector SDK - Connector Creation Steps

For more info about how Capriza Connectors are created and configured, see: Capriza Connector SDK (github) and Capriza Connector SDK - Connector Creation Steps