4.3.5 • Published 9 months ago
@elara-services/tickets v4.3.5
Elara Services: Tickets
This is a customizable ticket system that uses interactions and discord.js
Getting Started
const { Client } = require("discord.js"),
Tickets = require(`@elara-services/tickets`),
client = new Client({ intents: ["GUILDS"] }),
tickets = new Tickets({
client,
prefix: "support", // This is what is used for interactions (buttons) and the start of the channel name
encryptToken: "ASB!@#$%^&*(B", // This is to encrypt/decrypt the user IDs in the channel topic, to avoid non-staff from seeing who's ticket it is
debug: true, // Only use if you want errors logged.
appeals: { // [OPTIONAL]
enabled: true, // If the appeals server checks should be enabled.
mainserver: {
id: "", // The main server's id
checkIfBanned: true // Check if the user is banned in the main server, if not they can't open a ticket.
},
embeds: {
not_banned: {
content: "",
embeds: [], // View https://discord.com/developers/docs/resources/channel#embed-object
components: [] // View https://discord.com/developers/docs/interactions/message-components#what-is-a-component
} // The embeds, content and components for the not banned message.
}
},
modal: { // [OPTIONAL]
enabled: true, // If this form should be enabled / shown
title: "", // The top title of the modal / form
questions: [
{
label: "[NAME]", // The name of this question
style: 2, // 1 (SHORT ANSWER) | 2 (LONG ANSWER)
placeholder: "", // The placeholder of the question
value: "", // The default value for the question
required: true, // If the question should be required
min_length: 20, // The min length for the question response
max_length: 4000, // The max length for the question response
}
]
},
webhook: { // [OPTIONAL]
channelId: "", // The channel ID to use for the logs (can be used instead of using a webhook id, token and threadId)
id: "", // The webhook ID for this ticket's open and closed logs.
token: "", // The webhook Token for this ticket's open and closed logs.
username: "Webhook Username Here", // The webhook username for this ticket's logs.
avatar: "", // The webhook avatar for this ticket's logs.
},
support: { // [OPTIONAL]
canOnlyCloseTickets: true, // If 'true' only roles and users listed below can close tickets. (OR people with 'Manage Server' permission)
roles: [ // The role ids for the 'support' members
"123456789"
],
users: [ // The user ids for the 'support' users
"123456789"
]
},
ticket: { // [OPTIONAL]
closeReason: true, // This will enforce users or support staff to provide a reason for closing the ticket
limitOnePerUser: true, // This will block users from creating more than one ticket.
category: "", // When tickets get created they get created in this category, (OPTIONAL) - Default is the category ID for the starter message's channel.
open: {
content: "", // The content of the ticket message once it gets created, use "%user%" or "%server%" for the user mention or server name
embeds: [], // View https://discord.com/developers/docs/resources/channel#embed-object
}
}
})
client.on("interactionCreate", (int) => tickets.run(int))
client.on("ready", () => {
console.log(`Client is ready`);
// Use it as "node bot.js --starter" or just create a command in your bot to manage the starter message
if (process.argv.find(c => c === "--starter")) {
return tickets.starterMessage(`HELP OR SUPPORT CHANNEL ID HERE`, {
embeds: [
{ title: "Support Tickets", description: `Click the button below to create a support ticket!`, color: 0xFF000 }
]
})
}
});
client.login("BOT TOKEN HERE")
Want to have a select menu instead of button(s)?
Just use
<Ticket>.prefix
for the select menu option value{ "custom_id": "....", // This can be anything. "max_values": 1, "min_values": 1, "placeholder": "Select a ticket type below", "options": [ { "label": "Support", "value": supportTicket.prefix, "description": "Open an Support ticket for x, y, z." }, { "label": "Moderator", "value": modTicket.prefix, "description": "Open an Moderator ticket for x, y, z." }, // etc. // Just make sure you use `<Ticket>.prefix` for the value of the option. ] }
Want to make the bot / responses be in a certain lagnauge?
Make a PR request with the language you would like to see in elara-bots/npm GitHub repo
- Copy the contents of
./languages/en-US.js
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