@pipedream/ringcentral NPM

Overview

RingCentral is a comprehensive cloud communication platform that melds messaging, video, and phone services. Integrating RingCentral with Pipedream allows for automated workflows involving SMS sending, call management, and leveraging communication logs for data-driven insights. With Pipedream's serverless execution model, you can trigger actions based on specific RingCentral events or schedule tasks to run at predetermined intervals, all without writing extensive code.

Example Use Cases

Customer Support Ticket Trigger: When a missed call is detected on RingCentral, create a support ticket in Zendesk. This ensures timely follow-up and maintains high customer service standards.
SMS Campaign Analytics: Capture SMS messages sent from RingCentral, store them with Pipedream's built-in data stores, and analyze the data for campaign performance. Integrate with Google Sheets to easily share insights across your team.
Automated Meeting Reminders: Before a scheduled meeting, use RingCentral API to send a reminder via SMS to all participants. Sync meeting details from a Google Calendar event to ensure reminders are accurate and timely.