@restackio/integrations-zendesk v0.0.1

Zendesk for Restack

This package provides an integration for Zendesk with Restack, allowing:

• the creation of tickets

Installation

To install the package, use npm or yarn:

npm install @restackio/integrations-zendesk

Configuration

Before using the Zendesk integration you need to set up your API token. You can do this by setting an environment variable or passing it directly to the functions.

1. Set up environment variables:

ZENDESK_SUBDOMAIN=your_zendesk_subdomain
ZENDESK_TOKEN=your_zendesk_token
ZENDESK_USERNAME=your_zendesk_username

2. Or pass them directly when calling the functions (see Usage section).

Usage

Starting the Zendesk Service

To start the Zendesk service, use the zendeskService function:

import Restack from "@restackio/ai";
import { zendeskService } from "@restackio/integrations-zendesk";

const client = new Restack();

zendeskService({ client }).catch((err) => {
  console.error("Error starting Zendesk service:", err);
});

Using the Zendesk Create Ticket Function

This function allows for the creation of tickets.

Properties

Code Example

import { createTicket } from "@restackio/integrations-zendesk/functions";
import type { CreateTicket, CustomField, Priority, Status, TicketComment, Type, Via } from "@restackio/integrations-zendesk/functions";

const result = await createTicket({
  comment, // required
  requester_id, // required
  subdomain, // optional if set in environment variables
  token, // optional if set in environment variables
  username, // optional if set in environment variables
  ...
});

console.log(result);