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@sawport/react-sdk

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Sawport Widget Integration Guide

Overview

The Sawport Widget enables secure customer interactions—video calls, chat, document upload, and e-signature—embedded directly into your website or web application.

Available integrations:

  • Web (CDN Embedded)
  • React SDK
  • Vue.js ES Module Integration

This guide provides configuration steps and usage examples for all supported platforms.

Using Sawport Widget on the Web (CDN)

2.1 Add Required Scripts and Styles

Place this inside your HTML <head> tag:

<link
  href="https://cdn.jsdelivr.net/npm/@sawport/react-sdk/dist/react-sdk.css"
  rel="stylesheet"
/>
2.2 Create Widget Container & Mount the Widget

Place this immediately after the <body> tag:

<div style="position: fixed; bottom: 20px; right: 20px; z-index: 200" id="sawport-widget"></div>

<script src="https://cdn.jsdelivr.net/npm/@sawport/react-sdk/dist/index.standalone.js" type="text/javascript"></script>

<script type="text/javascript">
  function docReady(fn) {
    ['complete', 'interactive'].includes(document.readyState)
      ? setTimeout(fn, 1)
      : document.addEventListener('DOMContentLoaded', fn);
  }

  docReady(() => window.sawportReactSDK.mountWidget(
    {
      baseURL: "https://{{BASE_URL}}",
      apiURL: "https://{{BASE_URL}}/api/v1/",
      projectId: "{{PROJECT_ID}}",
      user: { email: 'example@email.com', mobile: '080XXXXXXXXX', name: 'Firstname Lastname' }, // optional
    },
    "sawport-widget"
  ));
}
</script>
2.3 Complete HTML Example
<!DOCTYPE html>
<html>
  <head>
    <link
      href="https://cdn.jsdelivr.net/npm/@sawport/react-sdk/dist/react-sdk.css"
      rel="stylesheet"
    />
  </head>

  <body>
    <!-- Your website content -->

    <div
      style="position: fixed; bottom: 20px; right: 20px; z-index: 200"
      id="sawport-widget"
    ></div>

    <script src="https://cdn.jsdelivr.net/npm/@sawport/react-sdk/dist/index.standalone.js" type="text/javascript"></script>

    <script type="text/javascript">
      function docReady(fn) {
        ['complete', 'interactive'].includes(document.readyState)
          ? setTimeout(fn, 1)
          : document.addEventListener('DOMContentLoaded', fn);
      }
    
      docReady(() => window.sawportReactSDK.mountWidget(
        {
          baseURL: "https://{{BASE_URL}}",
          apiURL: "https://{{BASE_URL}}/api/v1/",
          projectId: "{{PROJECT_ID}}",
          user: { email: 'example@email.com', mobile: '080XXXXXXXXX', name: 'Firstname Lastname' }, // optional
        },
        "sawport-widget"
      ));
    </script>
  </body>
</html>
2.4 Updating Enterprise Credentials Dynamically
<script type="text/javascript">
  window.sawportReactSDK.setSawportConfig({
    baseURL: 'https://{DASHBOARD_HOST_DOMAIN}',
    apiURL: 'https://{DASHBOARD_HOST_DOMAIN}/api/v1/',
    projectId: 'XXXXXXXXXXXXXX',
    user: {
      email: 'example@email.com',
      mobile: '080XXXXXXXXX',
      name: 'Firstname Lastname',
    }
  });
</script>

Using the Widget in ReactJS

3.1 Install the SDK
yarn add @sawport/react-sdk
3.2 Configure the SDK (Global Config)

Wrap your app with SawportContext.Provider:

import { SawportContext } from '@sawport/react-sdk';

<SawportContext.Provider
  value={{
    config: {
      baseURL: 'https://{DASHBOARD_HOST_DOMAIN}',
      apiURL: 'https://{DASHBOARD_HOST_DOMAIN}/api/v1/',
      projectId: 'XXXXXXXXXXXXXX'
    }
  }}
>
  <YourApp />
</SawportContext.Provider>
3.3 Using the Widget
import { Widget } from '@sawport/react-sdk';

<Widget
  user={{
    email: 'example@email.com',
    mobile: '080XXXXXXXXX',
    name: 'Firstname Lastname'
  }}
/>
3.4 Updating Config at Runtime
import { setSawportConfig } from '@sawport/react-sdk';

setSawportConfig({
  user: { 
    email: 'example@email.com',
    mobile: '080XXXXXXXXX',
    name: 'Firstname Lastname'
  },
  baseURL: 'https://{DASHBOARD_HOST_DOMAIN}',
  apiURL: 'https://{DASHBOARD_HOST_DOMAIN}/api/v1/',
  projectId: 'XXXXXXXXXXXXXX'
});

Using the Widget in Vue.js

4.1 Install the SDK
yarn add @sawport/react-sdk
4.2 Create Widget Mounting Point
<div id="sawport-widget"></div>
4.3 Mount Widget From Vue App
<script setup>
import { onMounted } from 'vue'
import { mountWidget } from '@sawport/react-sdk'
import HelloWorld from './components/HelloWorld.vue'
// import the SDK css styling
import '@sawport/react-sdk/dist/react-sdk.css'

const dashboardUrl = 'https://{DASHBOARD_HOST_DOMAIN}'

onMounted(() => {
  mountWidget({
    baseURL: dashboardUrl,
    apiURL: `${dashboardUrl}/api/v1/`,
    projectId: 'XXXXXXXXXXXXXX',
    user: {
      email: 'example@email.com',
      mobile: '2348123456789',
      name: 'Firstname Lastname'
    },
  }, 'sawport-widget')
})
</script>

<template>
  <div class="wrapper">
    <HelloWorld msg="You did it!" />
  </div>
</template>

API Reference: Sawport SDK

5.1 Widget Component
  • React component for embedding the widget.
  • Props:
    • user: Customer information
    • projectId: Enterprise ID
5.2 SawportContext
  • Global configuration provider.
  • Properties:
    • config: Sawport configuration object
    • setConfig: Update configuration
5.3 setSawportConfig
  • Function for updating SDK config globally.
5.4 sawportConfig Object
  • Fields:
    • user.name: Customer name
    • user.mobile: Customer phone number
    • user.email: Customer email address
    • projectId: Enterprise project ID
    • baseURL: Dashboard domain
    • apiURL: Dashboard API base
5.5 useSawportConfig
  • React hook to access the config object.
5.6 useSawportContext
  • Hook to retrieve both config and setConfig.
5.7 mountWidget
  • Mounts SDK widget into a DOM element.
  • Usage: mountWidget(config, "sawport-widget")

Summary

This page provides a complete guide for integrating the Sawport Widget across:

  • CDN-based web apps
  • React apps
  • Vue.js apps

It includes configuration references, usage patterns, and API documentation for all widget-related tools.