1.0.1 • Published 1 year ago
@wgu/public-administration v1.0.1
Public Administration_Sept. 2023
This collection consists of skills for specialist, managerial and leadership roles in the public sector and includes policy development, financial management, human resources, and ethical leadership. This consists of job titles such as City Manager, County Administrator, Public Policy Analyst, Public Relations Specialist, HR Manager, and Social Services Manager. This collection of skills was developed in partnership with a panel of subject matter experts who have worked in Public Administration.
Skill Categories
- Accountability
- Coaching
- Communications
- Coordinating
- Customer Service
- Decision Making
- Detail Oriented
- Influencing Skills
- Innovation
- Interpersonal Communications
- Leadership
- Management
- Marketing Planning
- Mentorship
- Microsoft Excel
- Microsoft Outlook
- Operations
- Planning
- Presentations
- Problem Solving
- Project Management
- Public Administration
- Public Policies
- Research
- Social Work
- Strategic Planning
- Writing
- Written Communication
Skills
Accountability
- Plan Status Updates JSON
- Peer Performance Expectation Communication JSON
- Provide Task Updates JSON
- Employee Performance Goal Measurement JSON
- Apply Constructive Feedback JSON
- Model Accountability for Others JSON
- Provide Honest Feedback to Others JSON
Coaching
- Maintain Confidentiality Of Client Information JSON
- Provide Support JSON
- Provide Clients With Resources And Referrals JSON
- Work Collaboratively With Client JSON
- Ask Questions That Help JSON
Communications
- Communications Metrics Development JSON
- Communications Program Improvement Implementation JSON
- Target Audience Message Communication JSON
Coordinating
- Resource Restrictions JSON
- Process Scheduling Coordination JSON
- Communication and Meeting Facilitation JSON
- Document Coordination Plans JSON
Customer Service
- Service Agreement Level Compliance JSON
Decision Making
- Solution Development JSON
- Decision-Making Process Effectiveness Evaluation JSON
- Solution Options Evaluation JSON
Detail Oriented
- Task Completion Order List Creation JSON
- Step Completion Explanation JSON
- Task Action Cause-and-Effect Identification JSON
- Task Instructions JSON
Influencing Skills
- Decision Making Influence JSON
- Change Patient Attitude Technique Demonstration JSON
- Influence Discussion Outcome JSON
- Influence Through Communication JSON
Innovation
Interpersonal Communications
- Ask Questions to Ensure Comprehension JSON
- Apply Cultural Awareness JSON
- Collaborative Environment Creation JSON
- Communicate Effectively With Others JSON
- Apply Conflict Resolution Skills JSON
Leadership
- Behaviors and Attitudes for Emulating JSON
- Strategic Goals Communication JSON
- Team Decisions Support JSON
- Team Functioning Assessment JSON
Management
Marketing Planning
- Generate Innovative Ideas JSON
Mentorship
- Apply Coaching and Mentoring Strategies JSON
- Create Opportunities to Lead JSON
- Contribute Towards The Professional Growth JSON
Microsoft Excel
- Use Microsoft Excel To Manage And Analyze Data JSON
Microsoft Outlook
- Use Microsoft Outlook With Other Applications JSON
Operations
- Incident Documentation JSON
- Patient Grievance Reporting JSON
- Agency Structuring JSON
- Business Inventory Management JSON
- Business Systems Development JSON
- Information Assets Inventory Development JSON
- Explain Types of Quality Control JSON
- Evaluate Operational Performance JSON
- Coordinate Organization Operations JSON
- Improve Operational Performance JSON
- Ensure Operational Regulations JSON
- Optimize to Meet Operational Requirements JSON
- Improve Organizational Operations JSON
- Monitor Trends in Operation Management JSON
Planning
- Create a Goal Plan JSON
- Evaluate Results Against Predetermined Goals JSON
- Goal Identification JSON
- Business Resource Planning JSON
- Coordinate Outreach Events Across Roles JSON
- Develop a Task Schedule JSON
- Determine Tasks to be Completed JSON
- Estimate the Time to Complete a Task JSON
- Develop a List of Risks and Mitigation Strategies JSON
Presentations
- Use Informational Presentations JSON
Problem Solving
Project Management
- Collaborate with Stakeholders JSON
Public Administration
- Public Policy Objectives Research JSON
- Logistics Coordination JSON
- Public Policy Initiatives Implementation JSON
- Public Policy Program Efficiency Evaluation JSON
Public Policies
- Conduct Public Policy Programs Research JSON
Research
Social Work
- Community Referral Source Research JSON
- Community Program Collaboration JSON
- Enrollment in Community Program Help JSON
Strategic Planning
Writing
- Use Proper Grammar And Punctuation JSON
- Organize Writing JSON
- Compose Effective Conclusions JSON
- Express Written Ideas JSON
- Use Language Appropriate For The Purpose JSON
- Evaluate Relevant Information JSON
Written Communication
- Communication Creation JSON
Contributing
Please read CONTRIBUTING.md for details on our code of conduct, and the process for submitting pull requests to us.