freshdesk-node-red-contrib v0.8.3

node-red-freshdesk

Freshdesk API nodes to use in Node-Red

I never expected this would actually get downloads so let me make this clear. I started development of these nodes for my own internship and free to use for others. Since I created all the nodes that I need, I might not add anything new to this project.

Any support I greatly appreciate and you can support the project on GitHub.

Installation

npm install node-red-freshdesk

Notes

• Nodes are made in node.js v18.18.0, npm 10.1.0 and Node-Red v3.0.0, though I set the minimum versions to node.js v18.0.0 and npm v10.0.0 since I expect them to work in those older versions too. I have not tested this though. If something doesn't work in a older version, please report it on GitHub.
• All nodes are based on the official Freshdesk API documentation. https://developers.freshdesk.com/api/
• All nodes return their response in the msg.payload

Warnings

• The delete company node will permanently delete a company without warnings. This can be dangerous. Any contacts associated with the company will NOT be removed.

Whats new in v0.8.2

• Fixed 'ben'being the default value for the api key

For full log of the updates please check the GitHub

Report bugs

https://github.com/jonesy-b-dev/node-red-freshdesk/issues

Supported API endpoints

Contact

• Get contact by ID
• Create company
• Update contact by ID
• Delete contact by ID

Company

• Get company by ID
• Create contact
• Update company by ID
• Delete company by ID

Ticket

• Get ticket by ID
• Create contact
• Update contact
• Delete ticket by ID

Next up

• I don't know yet what nodes I will create now but feel free to request nodes on GitHub issues linked above.
• Currently I created all the nodes I need for now. I will update this when I need more nodes or feel like adding more nodes. I think I will do this since I quite enjoyed making it.