1.0.2 • Published 7 years ago
help-scout-assignees v1.0.2
help-scout-assignees
Get a list of how many Help Scout conversations are assigned to each person in order.
How to use this tool
Install by running:
$ npm install -g help-scout-assignees
Log in to your Help Scout account.
- Navigate to Your Profile (top right corner), click API Keys, and generate a new API key. Copy it.
Add the API key as an environment variable in your console:
$ export HelpScoutKey=[paste API key]
In Help Scout, go to Manage > Mailboxes and click on your desired mailbox. The URL should look like
https://secure.helpscout.net/settings/mailbox/[number]/
. Copy the number.Run the script:
$ help-scout-assignees [paste number]
To do
- create a slackbot so you can pipe these results directly into Slack
- allow user to mention mailbox by name instead of IDs
- make a node module