node-red-contrib-theguard-servicedesk v0.0.10

node-red-contrib-theguard-servicedesk

Connect your REALTECH theGuard! ServiceDesk to a Node-RED server

Node-RED contribution package for REALTECH theGuard! ServiceDesk

Install

This assumes you have Node-RED already installed and working, if you need to install Node-RED see here.

Run the following command in the root directory of your Node-RED install

npm install node-red-contrib-theguard-servicedesk

Run the following command for global install

npm install -g node-red-contrib-theguard-servicedesk

try these options on npm install to build, if you have problems to install

--unsafe-perm --build-from-source

Included Nodes

The installed nodes have more detailed information in the Node-RED info pane shown when the node is selected. Below is a quick summary.

Export Problems - problem-export

Export all problem tickets from REALTECH theGuard! ServiceDesk.

Manipulate Problems - problem-upsert

Start/update a problem ticket in REALTECH theGuard! ServiceDesk.

Debug

Debug will be activated by starting Node-RED with debug mode:

DEBUG=dot4-client node-red -v