@excelium-tech/communication-intelligence

Communication Intelligence

Full relationship intelligence on your People, Companies and Opportunities — live from your synced email and calendar.

What you get

• First and last contact — when the relationship started and the most recent touch, in either direction
• Direction and attribution — who reached out (you or them), the last contact by teammate, and the strongest connection on your team
• Volume and cadence — email count, meeting count, total interactions, and the next scheduled meeting
• Connection strength — a recency- and frequency-weighted score (No connection → Very strong)
• Zero upkeep — updates in real time from every synced email and meeting, with your full history backfilled the moment you install

The columns (on People)

• First contact / Last contact — earliest and most recent touch, either direction
• First email / First meeting / Next meeting — timeline anchors from your synced data
• Last outbound / Last inbound — when you last reached out vs. when they last did
• Email count / Meeting count / Interaction count — volume of synced touches
• Connection strength — No connection, Very weak, Weak, Good, Strong, or Very strong
• Strongest connection / Last contact by — the teammate with the strongest relationship, and the one behind the most recent touch
• Last contact item / Last email / Last meeting — one click to the actual record

On Companies and Opportunities you also get Last contact and Last contact item, plus rolled-up First contact, Next meeting, Interaction count, and Connection strength (aggregated across the account's people; Opportunities roll up from their point of contact).

Billing

Free — no credits, no metering.

Heads up

Needs a synced inbox or calendar (Google, Outlook, or CalDAV). Direction is inferred from the email's sender and the meeting's organizer; a meeting counts as both. Connection strength weights each interaction by recency (30-day half-life) and frequency; thresholds are tunable in compute-connection-strength.ts.